We offer a professional 2 men delivery service to ground floor only on all orders, once you have placed a order with us you will receive an email to confirm your order , once the item is ready for dispatch (this is usually within 24/72hrs)We or the courier company will contact you prior to delivery to arrange the most convenient delivery date for you ! We require all customers to leave an up to date mobile number and email address to take advantage of this service.
At Glassdiningtables.co.uk we want our customers to buy with total confidence.
We understand that the quality of the delivery process is very important for overall customer satisfaction, so here is some information to help put your mind at ease. Our delivery charges is based on post codes for all orders where there will be an additional charge shown to you on the checkout page.
Standard Delivery £35.00
You will be contacted prior to your delivery to arrange a convenient delivery time.
We provide a two-man delivery service using our company vans.
RETURNS AND REFUNDS
We want you to be delighted with your purchase.
Once you received your furniture you have 14 days to decide if you wish to return it or keep it. If you want ito return the item we will arrange collection of the items at a cost of £45.00 which will be deducted from your refund. Once received the items will be checked and a refund issued within 30 days. Items returned must arrive in perfect condition including the packaging, so please ensure that they are packed well using clear tape to seal any boxes and ensure all item(s) have not been assembled. We reserve the right to refuse a refund on any item if the above conditions have not been met. This does not affect your statutory rights.
For an exchange we must be contacted within 14 days of the delivery, the product must come back in the same condition it was delivered in having not been assembled and the exchange charge and cost of the new item and exchange fee will need to be paid prior to delivery and once the returned item has been inspected a refund of the product returned will be issued within 30 days of return of the goods.
Please E-mail email@example.com for any after sales related issues.